Services & Pricing

A full IT team for a fraction of one hire

Market-rate managed IT for North Texas small business — plus the option to add Atlas, our autonomous remediation engine. Transparent pricing, month-to-month, one accountable owner.

Managed IT Plans

Pick the level of coverage that fits

From a solo office to a growing team — monitoring, patching, security, backup, and helpdesk under one roof. Add Atlas to any plan and issues get fixed before they reach you.

Essentials

Micro-shops, 1–3 seats. Remote monitoring, patching, business-hours helpdesk, backup monitoring, and basic security.

$500 /mo (flat)

+ $150/mo — add Atlas Autonomous Remediation

RECOMMENDED

Managed

Your full IT department. Everything in Essentials plus EDR, full helpdesk, vendor coordination, and proactive maintenance.

$160 /user/mo

+ $40/user/mo — add Atlas Autonomous Remediation

Co-Managed

Already have internal IT? Monitoring, a full security stack, and after-hours & specialist gap-fill alongside your existing team.

$90 /user/mo

+ $40/user/mo — add Atlas Autonomous Remediation

Per-user pricing is billed monthly. No long-term contract to start — month-to-month, with annual agreements available at renewal (annual waives the onboarding fee). Volume and multi-site quotes available during your Health Check.

The math

Less than a quarter of a single internal hire

A single in-house IT hire in DFW runs $90K–130K a year, fully loaded — before the tool stack. PilotLight gives you a full team's expertise, a complete security stack, and automated remediation for a fraction of that. The point where managed IT costs as much as one employee sits around 40–50 seats — our whole target market lives well below that line.

Example — a 10-person business

Managed (10 × $160): ~$19,200/yr
Managed + Atlas (10 × $200): ~$24,000/yr
One internal IT hire (loaded): ~$90K–130K/yr + tools

The PilotLight difference — Atlas

Our own monitoring platform watches your systems around the clock and fixes many issues automatically, before you ever notice them. Most providers react after you call. We act before you do.

One-Time & As-Needed

Onboarding and out-of-scope work

Clear, posted rates for the work that falls outside a monthly plan — no surprises.

Onboarding / transition

For shops under ~10 seats — documentation, monitoring deployment, security rollout. Waived on annual contracts.

$750 one-time

Project / out-of-scope work

One-hour minimum.

$130/hr

After-hours / emergency

Nights, weekends, and emergencies (1.5× the standard hourly rate).

$195/hr

Start with a free Network Health Check

We’ll assess your network and security, then point you to the right plan — no obligation, no jargon.

Book Your Free Health Check